This Privacy Policy explains how Nexura Tech Pte. Ltd. ("Nexura Tech", "we", "us", "our") collects, uses, and protects your personal data when you visit nexura.ltd or interact with our services.
We have written this in plain English because we believe you should understand what happens to your data. If anything here is unclear, email hello@nexura.ltd and we will explain.
1. Who we are
Nexura Tech Pte. Ltd. is a private limited company incorporated in Singapore (UEN 202610797C), with registered office at 68 Circular Road, #02-01, Singapore 049422. We are the data controller responsible for your personal data when collected through nexura.ltd.
2. What data we collect
Information you give us directly:
- Name, email address, and the contents of messages you send via our contact form.
- Email correspondence with us at hello@nexura.ltd.
Information collected automatically:
- IP address, browser type, operating system, referring URL.
- Pages visited, time spent on the site, click patterns (via Google Analytics).
- Device type and screen size.
Cookies and similar technologies — see our Cookie Policy for full detail.
3. Why we collect it
- To respond to enquiries you submit.
- To improve the content, layout, and performance of our website.
- To detect and prevent fraud, abuse, or security incidents.
- To comply with applicable legal obligations.
We do not collect data we do not need.
4. Lawful basis for processing (GDPR)
If you are in the EU/EEA or UK, the lawful bases we rely on are:
- Consent — when you submit the contact form or subscribe to communications.
- Legitimate interests — operating, maintaining, and improving our site, and ensuring its security.
- Legal obligation — record-keeping and tax reporting required by Singapore law.
5. How long we keep your data
- Contact form submissions: 24 months from the date of last contact, then deleted.
- Analytics data: 26 months (Google Analytics default).
- Cookies: as set out in the Cookie Policy.
- Email correspondence: until no longer needed for the purpose for which it was sent.
6. Who we share it with
We do not sell your personal data. We share data only with:
- Service providers acting on our behalf (e.g., Google Analytics, our hosting provider). These providers are bound by contract to use data only for our specified purposes.
- Affiliate partners — when you click an affiliate link, the partner may receive a referral identifier. This does not personally identify you. See our Affiliate Disclosure.
- Legal authorities if required by law or to protect our legal rights.
7. Your rights
Depending on your jurisdiction (GDPR for EU/EEA/UK, PDPA for Singapore, CCPA for California, and similar laws elsewhere), you may have the right to:
- Access — obtain a copy of the personal data we hold about you.
- Rectification — ask us to correct inaccurate or incomplete data.
- Erasure — ask us to delete your data ("right to be forgotten").
- Object to processing for specific purposes.
- Portability — receive your data in a machine-readable format.
- Withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, email hello@nexura.ltd. We will respond within 30 days.
You also have the right to lodge a complaint with your local data protection authority:
- Singapore: Personal Data Protection Commission (PDPC)
- UK: Information Commissioner's Office (ICO)
- EU: Your national Data Protection Authority
- California: California Attorney General's office
8. International data transfers
Our website is hosted in the United States (GoDaddy). Personal data may be transferred to, stored, and processed in the United States. Where required by GDPR, we rely on Standard Contractual Clauses or equivalent safeguards for these transfers.
9. Children's privacy
Our services are not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with data, contact us and we will delete it.
10. Data security
We implement reasonable technical and organisational measures to protect your personal data, including encryption in transit (HTTPS), restricted access controls, and regular security reviews. However, no system is 100% secure. If you suspect a breach involving your data, contact us immediately.
11. Changes to this policy
We may update this Privacy Policy from time to time. We will revise the "Last updated" date at the top of this page. For material changes, we will provide prominent notice on our home page or notify you by email where appropriate.
12. Contact us
For privacy queries, data requests, or complaints:
Email: hello@nexura.ltd
Post: Nexura Tech Pte. Ltd., 68 Circular Road, #02-01, Singapore 049422
This page is governed by the laws of Singapore. If you have questions about this policy, email hello@nexura.ltd and we will respond within 30 days.